Placing a Physical Item Request In Alma for WOU-Owned Items (Books, Journals, A/V, Equipment)
NOTE: Equipment that is restricted for a class or program, or materials on course reserve may typically not be requested for hold.
If you are assisting a patron find materials, you may place the request on their behalf via Alma.
Processing Booking Request Emails
You will occasionally receive on the libweb email account, patron-generated messages authorizing another individual checkout items on their behalf - also known as designating a proxy. The request will contain the person's name, the name and email of the individual they're authorizing, and an expiration date of the authorization.
Example:
Steps:
1. In Alma, access the record of the person who has been given permissions.
2. On the patrons account, click their V#/ID to access their record.
3. Select the 'Proxy For' tab and click 'Add Proxy For'.
4. Type in the name of the person who requested the proxy status and click 'Add User'.
5. The requestor's name should now be listed, and you can close out of the user's account.
6. Lastly, confirm that the proxy is correct by going to 'Manage Patron Services' from Fulfillment, typing in the name of the person who is the proxy, checkmarking the 'Use Proxy' box and clicking 'Go'. The screen should refresh with the name of the requester below it.
Note: You do not have to do anything pertaining to the expiration date - dates are periodically checked by your supervisor.