Lost and Found Policy
When an item is found or turned in to the desk, fill out a lost & found card and attach it to the item so that we know when it was found and how long to hold it. When possible, we try to contact the owner. Because we contact owners when possible to let them know we have their item, we like to hold items for at least a week in case the owner comes to the desk to claim. If someone does come to the desk to check for an item and we do not have it, let them know that eventually all items go to public safety so they should check there. Give them contact information for public safety.
Campus Public Safety sends someone over to pick up our lost and found every week or so. Their schedule is not consistent, so if our lost and found is becoming too full, please notify the information desk supervisor and she will contact campus public safety.
Please put small items in the top drawer and larger items in the bottom cabinet. The drawer and cabinet should remain locked. The key is located in the desk drawer next to the info computer.
Please do not put perishable food or drink items in the lost and found without checking to see that they were claimed in a reasonable amount of time. Drink containers can be rinsed out and then held in lost and found.
Lost and Found Policy and Log Instructions
For each item that’s found, please attach a property tag with as much information as you can. If the item is picked up, please place the tag in the top lost & found drawer. If it is not picked up, the tag will go with the property to campus public safety.
To increase security of our lost and found, we will also continue keeping a log of valuable items that are turned in at the library. When determining whether a lost and found item should be added to the log, ask yourself these questions:
Good examples of items that should be logged would include:
Please DO NOT log general lost and found items like data storage (discs and USB drives), clothing, water bottles and such in the valuables sheet. If you are uncertain whether an item needs to be logged, please feel free to ask reference desk staff.
The left half of the log is for items you are receiving into the lost and found. Please date the entry and briefly describe what you have (for example, Men’s Brown Wallet w/ $40 cash). Have the patron, staff or student bringing the item to you sign the sheet, and then put your initials. Lock the item in the drawer or cupboard as usual.
The right half of the log is for when the item is claimed or removed. When a patron comes to claim an item from the log, please enter the claimed date next to the item’s entry, ask for photo ID, get the owner’s signature and initial the entry yourself. If the item is not claimed and is picked up by Public Safety during their rounds, please again note the date, write “Public Safety” in the “Taken By” column and initial the entry.
Please be alert when Public Safety picks up materials and be sure to note logged items that they take. We will be better able to answer patron questions about lost items if we keep the log up-to-date with accurate information.