Check Out Procedure
Reserves are accessed in the Catalog by clicking on the Reserves button; then searching by professor or course number.
The patron will need to bring the call number to the desk. Scratch paper is provided at the kiosk. When a professor places an item on reserve, they choose the length of check out and the items are marked with the appropriate colored tape or put in a colored folder.
4 hour WHITE
24 hour (1 day) usage: YELLOW
72 hour (3 day) usage: BLUE
7 day usage: ORANGE
TO CHECK OUT A RESERVE ITEM:
C. INTERLIBRARY LOANS (ILL):
For more details on the interlibrary loan process, see the Interlibrary Loan section.
Items that are borrowed from other institutions for our patrons need to have temporary records created in Alma in order to be checked out on our system. The ILL Dept. creates the record using an ON-THE-FLY system.
When an item has been received from another institution for a WOU patron, the item will be shelved on the hold shelves, in alphabetical order by the patron's last name.
When a patron is checking out their interlibrary loan items:
FOR IN-LIBRARY USE ONLY ITEMS:
F. SPECIAL REFERENCE LOANS:
Reference Items are for IN-LIBRARY use only. However, there are some occasions that a Reference Item may be checked out for a short period of time. Check out must be authorized by a Reference Librarian, and the due date is determined by a Reference Librarian. If a reference book is authorized for check out by a Reference Librarian, they will tell you and let you know when the book is due back. To allow for a reference book to be checked out you will have set the due date.
To check out a Reference Item:
Check In Procedure
Items can be returned to the Library in the book drop by the checkout desk or to either of the outside book drops. There is one outside the East and West entrances of the building. Sometimes patrons will leave items or reserves on the counter when they are returning them. These will need to be removed from the counter as soon as possible so that they are not taken by another patron before they are checked in. Reserves only have a 15-minute grace period and must be check in soon after returned.
All materials checked out on the Alma are checked in with the same procedures (i.e. books, reserves, Summit books, etc.).
GENERAL GUIDELINE: If in doubt of the status of an item, check it in on Alma.
TO CHECK IN MATERIALS:
SUMMIT ITEMS (Items with a white book band or sticker):
OTHER CHECK-IN POSSIBILITIES:
Checking for all parts and pieces as indicated in the record. Take your time and verbally account for all that is supposed to be there.
If you do not know what a certain part looks like, ASK. Ask the patron, ask the Ref or Info person, or do a Google search for the part to get a visual.
If there is any part missing when the patron returns the item, DO NOT CHECK THE ITEM IN. Tell the patron, “I’m sorry but the item remains on your account until ALL PARTS are here”
To become a Special Borrower, an applicant must meet one of the following criteria:
Special Borrowers must observe the following policies:
Replacement fee: $75.00
Processing fee: $20.00
If the item is returned before a replacement has been ordered or within one year of the due date, whichever comes first, the replacement cost of $75.00 is refunded. The overdue fine and processing fee continue to be the responsibility of the Special Borrower. Borrowing privileges are suspended until the item is returned and all fines/fees are paid.
If the item has not been returned within one year or is returned after a replacement item has been ordered, the full assessment must be paid.
Renewals are possible if not on hold for another borrower.
Hamersly Library web page: www.wou.edu/library
Hover over Accounts and then click on Summit Visiting & Community Patrons.
WOU Username: enter V-number, C-number, or barcode
Password: enter last name
Click Renew button for each item you wish to renew.
|WOU circulating books||$.50 per item per day|
|WOU periodicals, AV materials||$.50 per item per day|
|Reserve materials and equipment (except equipment)||$.50 per item per hour|
|Summit loans||$.50 per item per day|
|Interlibrary loans||$1 per item per day|
|Lost or damaged material (except equipment)||Up to $115 per item|
Fines are billed through the University’s Business Office and can be paid at the Cashier’s window in the WOU Administration building during regular business hours.
If you think the library has made an error that resulted in a financial charge, or if you have a unique situation that made it difficult for you to return or renew materials on time, you may file an appeal. Charges may be upheld, reduced, or waived.
The following reasons are generally not regarded as valid for canceling or reducing charges:
Appeal forms are available electronically or at the Checkout Desk. Return the form to the Checkout Desk or attach it to an email addressed to email@example.com. Please file the appeal within 60 days of the charge notification from the WOU business office. The appeal decision will be made within two weeks of filing the form, and you will be notified by email.
Appeal decisions are made by the Public Services Librarian and library staff. The committee takes into consideration your appeal statement, applicable data from the library’s circulation system, and previous communication you had with the library, as well as your historic record of library fines. If you wish, the initial decision may be appealed to the Dean of Hamersly Library.